Welcome to Rakso Travel Loyalty Program!
What is R-points?
Every time you book with Rakso Travel, you will earn R-points that you can use for your future travel needs! Start earning points and reap the rewards you deserve!
Upon registration, you will automatically receive 200 points (non-transferable).
So what are you waiting for? Register now!
Register and be part of our Loyalty Program for FREE!
R-Points Members should be 18 years old and above.
Register R-Points in 2 easy ways:
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A. Online
- Upon clicking the R-POINTS icon on the upper right part of our website Homepage, click on the Sign up or Create your account button and fill out the required details such as: email address, password, first and last name, gender, and birthday. You can also sign up by using your Facebook or Google Accounts.
- Tick on the checkbox “I agree to the terms and conditions of use for this website and the privacy policy of Rakso Travel”.
- Click the SIGN UP button to proceed with the registration.
- NOTE: For Duplicate Email concerns, kindly contact us at (+632) 8651-9090 or email us at cns@raksoair.com.
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B. Offline
- Fill out the R-Points Application Form and send the accomplished form to cns@raksoair.com or visit any of our Rakso offices and submit it to one of our tour representatives.
Your account will be automatically activated after a successful registration!
R-Points Member’s Account has no expiration if you are continuously earning points within five years excluding the transferred points. The earned points are valid as long as the account is active.
Upon registration, you will automatically get 200 Points. This is non-transferable. You will also have the chance to earn more points when availing any of our products & services.
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International Tickets: 10 R-Points per person.
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Group Tours: 10% of the tour cost per person
**Special Promotions/Events: Earn 5% of the tour cost per person for group tours transactions
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Free & Easy Packages: 20–50 R-Points per person.
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Cruise Packages: 30 R-Points per person.
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Customized/Premium Tours: 5% of the tour cost per person.
Note: Max of 5 immediate family members under the same transaction can earn R-Points
R-Points membership registration should be done prior to the travel date in order to accumulate points.
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For Group Tour / Free & Easy / Cruise Packages
- Earned R-Points will be credited to your profile 30 working days after the trip.
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For International Tickets
- Earned R-Points will be credited to your profile within 3 to 4 working days upon sending an email request to our Ticketing department at bookyourflight@raksotravel.com.
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For Group Tour / Free & Easy / Cruise Packages
- Members should use their registered email address to accumulate points on their profile prior to the travel date otherwise, the points will not be credited.
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For International Tickets
- Members will be given a 6-month period after their departure to request their earned points to be credited otherwise, Rakso Travel has the right to forfeit their points.
A. REDEEMABLE ITEMS
- A minimum of 500 Points is required for use during redemption. For easy R-points redemption, send us an email request at cns@raksoair.com together with a copy of your valid ID for verification purposes. Please take note that the redemption processing time takes 14 working days upon confirmation.
B. RAKSO TRAVEL VOUCHER
- Save your money and use your points as a rebate with Rakso Travel Voucher. We require a minimum of 500 R-Points to be used in order to convert the points to our exclusive voucher. Send us an email request at cns@raksoair.com together with a copy of your valid ID for verification purposes.
Cancellation of redemption or exchange of items/travel vouchers will no longer be allowed once a request for redemption has been emailed. Deduction of points will be done after the finalization of items/services.
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Redemption Requirement:
A minimum of 500 R-Points is required for every redemption request.
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Updated E-Voucher and Admission Ticket Conditions:
- Rakso E-Voucher is only applicable for group tour packages and free and easy packages.
- For GIT Transactions, you may now redeem a maximum of two (2) Rakso E-Vouchers per transaction.
- For FIT Transactions, a maximum of one (1) Rakso E-Voucher may be redeemed per transaction.
- For Attraction Tickets, members may redeem up to two (2) tickets per transaction, provided they have an active hotel or air ticket booking for the same destination.
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R-Points Earning Policy:
Members who redeem their R-Points to offset payment for any transaction will no longer earn new R-Points from that same transaction.
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Cancellation and Exchange of Redemptions:
Once your redemption request is submitted via email, cancellation or exchanges of items will no longer be allowed.
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Instant Deduction of R-Points:
Please note that R-Points will be instantly deducted once a redemption request is processed.
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Exclusion of Other Discounts:
R-Points redemptions cannot be combined with any other discounts, promotions, or special offers.
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